What gets up my nose is finding it difficult to communicate with a human being when ringing a bank or others I may need to talk to over an issue. We are passed around by a computerised voice from place to place. What seems unfair is that some things are cheaper if you do it on line than through other methods.
This seems to penalise the non-computer users. Some people don’t wish to get involved with computers, so end up paying a heavier price. When we think we have got through to the right department of a company, we are passed again, or worse cut off so we have to start all over again.
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